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Beyond the Checklist: Winning Disputes with Smart, Data-Driven Evidence

Tuesday, July 28, 2026 at 10:30 AM – 11:15 AM
Grand Ballroom D
Concurrent Session
0.9 CTP/CCM Credits

Session Description

The key to winning disputes isn’t just submitting evidence, it’s submitting the right evidence. This session will go beyond the standard advice and provide a data-backed analysis of what evidence is most compelling for different dispute reason codes. We’ll share “before-and-after” case studies, showing how a strategic shift in evidence submission can turn into a win.

Session Materials

Download the slide deck PDF · 186 KB

Speakers

Cindy Fashingbauer

Payments Performance Strategist, Stripe

James Breen

Product Manager, Verra Mobility