In their words
What practitioners say about the Annual Forum
Attendees keep returning year after year. Insightful discussions with payments experts, unfiltered problem-solving with peers, and networking that actually leads somewhere.
In their words
Why merchants keep coming back
Unfiltered feedback from the Annual Forum. Real attendees. Real takeaways.
It’s such an intimate setting, which makes it so easy to actually sit down and connect with other merchants.
Meeting people and connecting. As someone new to the payments world, building that network is critical.
Payments is evolving quickly. Staying current on AI and transaction shifts is critical.
The opportunity to meet other professionals and understand what is happening in the industry.
The fraud sessions delivered practical insight into chargebacks and VAMP calculations.
My favorite session was Network Costs: What Really Makes a Difference. The presentation was clear, engaging, and broke down a complex topic into practical insights. It gave me a better understanding of what truly drives network costs and where optimization efforts can have the greatest impact.
My favorite session was Optimizing Payments Without Overwhelming Your Business. It challenged me to think about payment optimization differently by emphasizing an A/B testing and iteration mindset. I walked away with practical ideas for making incremental improvements that can lead to meaningful results.
It’s a genuine, truly merchant-focused community forum to connect and learn all things payments related.
My favorite session was the keynote by Paul Rabil. His perspective on leadership and building a strong culture offered valuable insights that extend beyond payments. The session reinforced the importance of continuous learning and the value of an education-first environment where ideas can be shared openly and objectively.
My favorite session was Building a High-Performance Payments Team: Key Strategies for Success. It highlighted the importance of building a balanced team with the right mix of specialists and generalists. The discussion provided practical insights into team structure and how thoughtful talent strategy can drive long-term success.
My favorite session was Fraud Prevention 101. The real merchant examples made fraud prevention practical and actionable, turning complex concepts into strategies that can be applied in the real world. I left with ideas I can use immediately.
Networking at PaymentsEd is my favorite part. Discussing common payment issues can feel isolating at times, but here everyone is motivated to help and help themselves. This helps cultivate fresh ideas to take back to my team to dig into.