In this webinar, we’ll explore the challenges sellers are facing related to payments in these COVID times, with supporting data and examples provided by Verifi and Visa.
We’ll dive into how a seller can reduce and even stop the surge of disputes by increasing transparency of purchase data and setting customer expectations to align with operational challenges that a seller may be experiencing during this trying time.
Finally, we’ll cover some of the updates made on the network side to help sellers mitigate the impact COVID-19 has on payments.
You Will Learn:
- Customer shifts in purchase behavior
- Seller best practices to deflect and mitigate disputes
- What to prepare for in the near future
Presenters:
- Matthew Katz, CEO, Verifi
- Liz Chaffin, Vice President Product Management, Visa