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The Science Behind Smarter Payment Routing

Tuesday, July 28, 2026 at 2:30 PM – 3:00 PM
Grand Ballroom
Mainstage
0.6 CTP/CCM Credits

Session Description

Do you have multiple payment providers? Are you considering this as part of your strategy? In this session we’ll talk about the most scientific way to test, measure, and maximize performance between multiple payment providers.

In an increasingly multi-provider payments landscape, deciding where to route each transaction is a core driver of authorization performance, cost, and efficient money management. In this session, Adyen and Netflix share practical lessons from operating a multi-PSP routing strategy at scale. We’ll discuss how to segment volume to achieve statistical significance, how consistent application of central services ensures fair provider comparisons, and how to effectively retry failed transactions.

Speakers

Tyler Heun

Vice President – Digital Payments, Adyen

Jonathan Lee

Senior Manager, Payments Reliability & Partnership Strategy, Netflix