Customer Context Converts: Boosting Retention and Revenue with Metadata
Session Description
To design the most effective conversion funnel, you need to thoroughly understand your customer base and their payment preferences. Unfortunately, the default data stored in digital transactions provides little clarity about buyer characteristics. In this session, we’ll all explore practical scenarios in which merchants use enriched transaction data to improve customer retention and lifetime value.
Speakers
Dr. Robert Clewley
Product Lead, Pagos
David Newell
Senior Director of Growth & Performance Marketing, LastPass
Adam Hollenberg
Head of Payment Strategy, Discord