Now open  ·  2026 Annual Forum registration July 27–29, 2026  ·  Westin Boston Seaport Free webinars year-round  ·  browse the archive Now open  ·  2026 Annual Forum registration July 27–29, 2026  ·  Westin Boston Seaport Free webinars year-round  ·  browse the archive

Cost: Why You Want to Track It at the Transaction Level

Monday, July 27, 2026 at 4:00 PM – 4:45 PM
Grand Ballroom E
Concurrent Session
0.9 CTP/CCM Credits

Session Description

Payment leaders are asked to increase approval rates and reduce fraud without sacrificing margin, yet blended cost metrics often hide where profit is won or lost. In this 45-minute panel, Mirte Kraaijkamp (Pagos) moderates a conversation with Maria Munteanu (Super.com) and Chris Sanger (SeatGeek) on how per-transaction cost analysis drives smarter routing, retries, and 3DS decisions, proves ROI on tokens and wallets, reveals hidden margin, and enables more confident global cost and pricing optimization.
The format is a moderated panel: Mirte introduces the session and the speakers, frames each of three sections, and wraps each section before transitioning. Most of the value is in the conversation, the deck is intentionally minimal.

Speakers

Mirte Kraaijkamp

Product Manager, Pagos

Maria Munteanu

Senior Manager, Payments & Fraud, Super.com

Chris Sanger

VP Payments & Risk, SeatGeek