Kristen Umana

Kristen Umana works with card-not-present, recurring revenue, and card-on-file merchants to achieve continuous payments process improvements, reduce costs, rescue churn, and increase the lifetime value of their customers.

Kristen has worked in the payments space for over a decade and has experience as a merchant and a consultant. She has helped numerous businesses and has specialized expertise in payment orchestration, fraud management, and revenue optimization.