Industry veterans discuss payments metrics and reporting in this interactive session, with a focus on using insights from multiple sources to identify problems and their solutions.

The conversation will include high-level metrics (i.e., interchange, auth rates, billing success rates, chargeback rates, refund rates, etc.), but will also dig down into specific data types used for more detailed investigation (i.e., transaction recycling, bad debt, gross margin, chargeback timing, etc.).

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Mike Rodihan is the VP of Finance at PlayNetwork, and oversees Treasury, FP&A, and credit & collections in that capacity. Prior to joining PlayNetwork, Mike managed the global treasury functions for Rosetta Stone, including payment processing in the US, UK, Germany, Japan, and Korea.

Jay Matthews is the Director of Global Payments and Risk at AOL Inc. His responsibilities include payments and fraud mitigation strategy and billing process management. During his 17 years with AOL, Jay has had the opportunity to view payments from three different functional areas, Finance, Operations, and Marketing, which has given him a unique perspective on strategy development. Jay holds a B.S. in Economics from Pamplin College of Business at Virginia Polytechnic Institute and State University.

Ned Canning manages product development in Omnichannel and Payments Acceptance functions for Vantiv’s eCommerce line of business. He is currently driving cross-platform EMV functionality for Vantiv’s multichannel merchants, as well as leading the team’s Apple Pay development. Prior to Vantiv, Ned held FP&A and accounting roles at Wayfair, a Boston-based publicly-traded eCommerce retailer. He holds a B.A. in Economics from Trinity College and an M.B.A. in Finance from Boston University.