Chargebacks can be costly and managing them can be time consuming. Companies tend to use online portals to represent disputes or outsource them altogether to a third party. Attendees will learn about a third approach that leverages acquirer/PSP data, automation and workflows to consolidate and streamline chargeback representment across all of their payment vendors. Hyatt will share their 5-step chargeback recovery journey that has allowed them to increase win rates and reduce time invested in representing disputes.
