Compelling Evidence 3.0: How Payments Have Adapted To Fight Friendly Fraud

CE3.0 was launched in 2023, the payments industry has adopted the rule update and each stakeholder has made changes to their business operations to support fighting first-party misuse in the pre-dispute and post-dispute realms. This session will be led by Verifi and panelists will include a merchant and issuer who will discuss the impact the rule has had on their business, the reduction of first-party misuse, the impact to customers and cardholders and the results these changes have gleaned

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